Admin Bug Reports
Platform-wide bug report management for staff. Provides a cross-organisation view of every user-submitted bug report, with filtering, status management, and reporter email notifications. All endpoints require staff (admin) authority and see across organisations.
Bug report lifecycle
| Status | Meaning |
|---|---|
open |
New report, unreviewed |
acknowledged |
Staff have seen the report |
investigating |
Actively being diagnosed |
resolved |
Fix deployed (terminal) |
wont_fix |
Intentional behaviour or out of scope (terminal) |
duplicate |
Duplicate of another report (terminal) |
When a report moves to a terminal status (resolved,
wont_fix, duplicate) the resolution time is recorded and an
email is sent to the reporter. Reopening a terminal report clears
the recorded resolution time.
Identifiers
Bug reports are addressed by a public id (for example
bug_7k3m) in every API operation.