The Bug Reports object

A bug report submitted through the in-app reporter.

Attributes

idstring

Public identifier (e.g. bug_7k3m). 4-character suffix from a reduced alphabet.

titlestring

Short summary of the issue. 5-200 characters. Shown on the public transparency page.

descriptionstring

Detailed description of the bug, steps to reproduce, expected versus actual behaviour. Up to 5000 characters. Not shown publicly.

severitystring

Impact classification: critical, high, medium, or low.

statusstring

Lifecycle state: open, acknowledged, investigating, resolved, wont_fix, or duplicate.

pageUrlstring

URL of the page where the bug was encountered, if provided.

browserInfostring

Client environment snapshot: userAgent, platform, language, viewport dimensions, and theme (light/dark).

apiContextstring

A snapshot of up to the last 5 API requests at submission time, each carrying method, path, status code, response time, and timestamp only. Request and response bodies are never included, so no financial data is captured. Present when includeApiContext was set.

adminNotesstring

Resolution notes left by the admin team. Returned to the reporting organisation on both the list and detail surfaces, so it is not a private channel.

resolvedAtstring

ISO 8601 timestamp when the report was resolved, or null.

createdAtstring

ISO 8601 timestamp of report submission.

updatedAtstring

ISO 8601 timestamp of last modification.

The Bug Reports Objectjson

{
  "id": "bug_7k3m",
  "title": "Invoice PDF missing VAT number",
  "description": "When generating a PDF for invoice ST-2026-0015, the organisation VAT number is not shown in the header despite being set in organisation settings.",
  "severity": "medium",
  "status": "investigating",
  "pageUrl": "/invoices/inv_42",
  "browserInfo": {
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7)",
    "platform": "MacIntel",
    "language": "en-GB",
    "viewport": {
      "width": 1440,
      "height": 900
    },
    "theme": "dark"
  },
  "apiContext": [
    {
      "method": "GET",
      "path": "/v1/invoices/inv_42",
      "status_code": 200,
      "response_time_ms": 45,
      "created_at": "2026-02-18T14:29:58.000Z"
    },
    {
      "method": "GET",
      "path": "/v1/invoices/inv_42/pdf",
      "status_code": 200,
      "response_time_ms": 1200,
      "created_at": "2026-02-18T14:29:59.000Z"
    }
  ],
  "adminNotes": "Confirmed and reproduced; fix scheduled for an upcoming release.",
  "resolvedAt": null,
  "createdAt": "2026-02-18T14:30:00.000Z",
  "updatedAt": "2026-02-19T09:15:00.000Z"
}